Thank you for shopping at Starlight Blankets.
If for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. This Return and Refund Policy has been created to help you with the best possible solution.
You are entitled to return your order within 14 days without giving any reason for doing so.
The deadline for returning an order is 14 days from the date on which You received the Goods.
In order to exercise your right of return, you must inform us of your decision by means of a clear statement. You can inform us of your decision by:
- email: email@example.com
We will reimburse You no later than 3 days from the day on which We receive the returned Goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.
Conditions for Returns
In order for the Goods to be eligible for a return, please make sure that:
- The Goods were purchased in the last 14 days
- The Goods are in the original packaging
The following Goods cannot be returned:
- The supply of Goods made to Your specifications or clearly personalized.
- The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
- The supply of goods that are not suitable for return due to health protection or hygiene reasons were unsealed after delivery.
- The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
You are responsible for the cost and risk of returning the goods to us.
Contact us before returning the product
We cannot be held responsible for goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
If you have any questions about our Returns and Refunds Policy, please contact us:
- By email: firstname.lastname@example.org